We are looking for the right person to join our team at Crossways. It Takes A City’s winter emergency accommodation provision for rough sleepers.
The Volunteer Coordinator/Projects Worker will work 40 hours per week. Core hours are 10am – 6pm Monday to Friday. Weekend working may be required on rare occasions. The contract will initially be from October 2025 to March 2026.
Key duties include:
- Create volunteer rotas, send out reminders of upcoming shifts, and send out notices to volunteer base when cancelled shifts need to be filled.
- Update volunteer cooks with kitchen stock in readiness for their meal preparation
- Directing housekeeping volunteers to complete cleaning tasks and sorting of donations.
- Assist with housekeeping tasks. These typically include laundry, cleaning of communal areas, preparation of rooms for new guests, and sorting of donations
- Provide a range of support to those accommodated at the Crossways Winter Provision, working alongside the Asst Support Services Manager to identify suitable move-on options
- Facilitate visits to Crossways by specialist support agencies and social activity groups and volunteers
- Booking in new guests and responding to queries from Cambridge City Council regarding housing benefit claims.